Privacy Policy

Introduction

infraretur is committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect when you use our website or enrol in our courses, how we use that information, and your rights regarding your data.

This policy applies to information collected through our website at infraretur.com and through direct communications with our team.

Information We Collect

We collect information you provide directly to us when you:

• Submit an enquiry or enrolment request through our website
• Register for and attend our courses
• Contact us via email or in person
• Subscribe to our newsletter or mailing list

This information typically includes your name, email address, course preferences, and any additional information you choose to provide in message fields.

How We Use Your Information

We use the information we collect to:

• Process your course enquiries and enrolments
• Communicate with you about course schedules, materials, and updates
• Send administrative information such as payment confirmations
• Respond to your questions and requests
• Improve our courses and website based on feedback
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and processing payments, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course attendance records may be retained for up to seven years for administrative and legal purposes.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

infraretur
45 Chancery Lane
London WC2A 1JE
United Kingdom

Email: [email protected]

Last updated: January 2024